I feel that they are the two most important words in the English language. So many forget to use them on a day to day basis. There are days when your mood can be lifted by just hearing them. This week I would like to talk about the importance of saying ‘thank you.’
“God gave you a gift of 86,400 seconds today. Have you used one to say ‘thank you’?” William A. Ward
As a little girl, my mom would make me call my aunts, uncles and grandparents to say thank you for the cards and gifts I received for birthdays, special events, and Christmas. As much as I did appreciate their thoughtfulness, it was time-consuming to call my aunts, and I would sometimes spend up to an hour on the phone talking with them. What I didn’t realize at the time was how that simple phone call showed respect for the time and thoughtfulness they put into making sure I was remembered.
When was the last time you said thank you? How much effort does it take to thank the barista for making your Chia with seven pumps, nonfat milk, no water, and making it extra hot or to say thank you to the UPS man for carrying 27 boxes up to your front porch? It’s the little things in life that bring the most happiness. You may be thinking to yourself that “it’s their job” but doesn’t it feel good to be appreciated for doing what is expected of you?
Imagine a busy day in the grocery store. Items are not ringing up with the correct prices, and the last lady had 201 coupons. The cashier was supposed to go on break twenty minutes ago, but her line won’t slow down long enough for her to take one. Customers are cranky, kids are whiny, and suddenly you appear in her line. She rings up your groceries, takes off your coupons, gives you a total, and you pay her. As she hands you your receipt, you say, “Thank you for checking me out so quickly today. I hope the rest of your day goes this smoothly.” A smile will appear on her face because you took a few seconds to share those few words of gratitude.
As a business owner, I know the importance of saying “thank you” to my clients. If I use a supplier for the first time, I try to send a quick email to them thanking them for working so diligently to make my client happy. I try to thank each customer as I deliver their products. I try to slide a thank you note inside of their products and a token of thanks, so they know that I appreciate the opportunity to do business with them. I am getting better at mailing thank you cards.
“We must find time to stop and thank the people who make a difference in our lives.” John F. Kennedy
So how many ways can we say “thank you” to our clients, family members, and colleagues?
Just Say It
Look them in the eye and say, “thank you.” Make sure they realize that you are sincere and truly appreciate what they have done for you. It takes so little time and means so much.
Take a few minutes and call to say “thank you.” You will be surprised at how happy it the person on the other end of the line sounds. Most people call to complain. Getting a call to let them know they are appreciated may be the highlight of their day!
Write Them a Note
Contrary to popular belief, snail mail is not dead! Keep a stack of thank you notes on your desk and write a few lines and mail it. Opening your little thank you note may brighten their day! The next time they need something, your name will come to mind because you took them time to thank them for their previous order.
It is a digital age so saying “thank you” by email is perfectly acceptable. Send them a brief note to let them know how much they are appreciated. If you have their supervisor’s email address, make sure you add it to the email.
Send Them a Gift
It is always fun to pick up a small gift and give it to a client. They certainly don’t expect it. In fact, I had one client tell me that she had never received a gift from a customer. She said, ‘I feel like I’m always giving business and never get anything, even a thank you, in return.”
My challenge to you this week is the following:
Make it a point to say “thank you” today. Whether you are grabbing a coffee or checking out at a store, stop and say “thank you.” You will brighten the day of the recipient of your kindness. You will feel better about yourself. It costs NOTHING to be kind.
Take a look at your business and create a plan to show appreciation to those in your organization. Whether it’s slipping a quick note onto their desk, sending an email or bringing in bagels, showing your appreciation will make your work environment a lot more enjoyable.
Never forget to thank a family member for their kindness. No one ever wants to feel like they aren’t appreciated.
If you are one of the many I know getting married this year, make a commitment to send thank you notes for all of your gifts. Nothing is as frustrating as not hearing from the bride and groom after a wedding. It’s awkward to ask if they received the gift, but at the same time, the store you ordered it from might not have shipped as they promised. Keep it simple. Write a thank you note.
I would like to practice what I preach and say “thank you” for reading my blog each week. I write from my heart, and I pray that what I have to say will touch the heart of someone who needs to hear it.
“Gratitude can transform common days into Thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.” William Arthur Ward
Have a truly blessed week!
I own a promotional products company, Gardner Promotional Solutions, where I offer over 1 million different products to meet your promotional needs. I also have a complete wedding line including save the dates, invitations, napkins, imprinted stemware and attendants gifts. I’d love to schedule an appointment or a phone call with you to see how I can help you with your promotional items!