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  • Has this happened to you?
    I opened my email and there was a note talking about a program or service that would solve a problem I’ve been pondering for a while.  I kept reading it because I’ve been watching you […]

    • Well I fear that today while reading your post my dear friend, I realize I hadn’t responded to a couple of folks who made comments on my Sunday Series blog post. Granted it’s only been a few days; but nevertheless. They took the time to do so and I want to honor that.

      I believe that a reasonable response time is 24 to 48 hours. If something is amiss or I can’t get it done in that time period, I need to find a way to say so. For no other reason than it’s my integrity as the “brand” at stake.

      Thanks for the great reminder. Now to go respond to the couple of comments on Sunday’s post!

      Blessings,

      Linda

    • Linda thanks for stopping by and leaving a comment. I think it happens to many of us. As I mention in the post its the not knowing that is the problem. Those of us who have a good brand and reputation will get another chance. If your brand isn’t well known then you may never know the damage being done.

    • Great points Denise! I am big on social media and closely follow Kim Garst. She said she only did tweets during a certain time of day – when I asked her why she said because her rule of thumb is to be able to get back to people within 4 hours!! WOW! I shoot for 8-12 (I do have to sleep!). It IS very important to show you are there and you care!

      • Thanks Theresa! I hope I am responding appropriately and if not people with give me the benefit of the doubt.

    • Great points Denise! I am big on social media and closely follow Kim Garst. She said she only did tweets during a certain time of day – when I asked her why she said because her rule of thumb is to be able to get back to people within 4 hours!! WOW! I shoot for 8-12 (I do have to sleep!). It IS very important to show you are there and you care!

Denise Cooper

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@dcooper

active 1 year, 4 months ago